Don’t Make Me Think Discussion Questions

In the Web Design course I teach at Saint Paul College we read Don’t Make Me Think, Revised (3rd Edition)*  by Steve Krug. I searched the Internet for existing study questions and failed to find them. Hence, I will be writing my own discussion questions. I hope you find these discussion questions useful. If you have any suggestions, I would love to hear them and perhaps I can improve this list of questions.

Introduction and Chapter 1

The author, Steve Krug, is a usability consultant. What does a usability consultant do? If you wanted to be a usability consultant, how would you learn to do that?

The book defines usability as: Useful, Learnable, Memorable, Effective, Efficient, Desirable, and Delightful. How would use describe it?

Why is the book named, “Don’t Make Me Think?

Can you think of an example where something was named in a cutesy name (Job-O-Rama) instead of a clear name (Jobs)?

Share an example of when an action to take on a website wasn’t self-evident. If you can demonstrate it, better yet. How could the action to take be clarified?

What does this rule mean: “If you can’t make something self-evident, then at least make it self-explanatory.” Why is it important to follow that rule in Web Design?

After reading the Introduction and Chapter 1 you may have been more aware of the usability of websites that you visited recently. Do you have an example you can share?

Chapter 2

As you read about “muddling through”, did you remember a time when you muddled through a website? Describe your experience.

Think about your experiences using the Saint Paul College websites as a student. Based on what you read in Chapter 2, how could the websites be improved?

Based on what we learned in Chapter 2, how can we make a website for a local pet store easier to navigate? How can we, as web designers, make it easy for our potential customers to find what they need?

Chapter 3

What is a convention in the context of web design? What are some conventions used in web design today?

Describe some ways we can make it easier for users to scan a page and find what they need.

How can you make it obvious that something is clickable, without making a button?

In your assigned reading for your classes, either online, in articles, or in textbooks, what makes the content easier to follow and pay attention to? How can we apply that to web design?

Chapter 4

Chapter 5

Chapter 6

Chapter 7

Chapter 8

Chapter 9

Chapter 10

Chapter 11

Chapter 12

Chapter 13


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